Thanks for purchasing our products at searchmybusinessonline.com. We offer a full money-back guarantee for all purchases made on our website if the claims made by the customer/Purchaser are genuine. You are eligible for a full reimbursement within 14 calendar days of your purchase. After the 14-day period you will no longer be eligible and won’t be able to receive a refund. The Refund Amount May take at least 14 working days to process from the date of request for refund depending upon banks & region. We encourage our customers to try the product (or service) in the first week after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us.